If you have ordered from Shein and your shein missing package, there are some steps you can take to locate it. Here's what you should do:
Check the delivery status: First, check the delivery status of your package by tracking it through the carrier's website. Sometimes, the package may be delayed or still in transit, and it may arrive soon.
Contact Shein: If your package hasn't arrived within the expected delivery time, contact Shein's customer service. Provide them with your order number and tracking information and explain the situation.
Contact the carrier: If the tracking information shows that the package has been delivered but you haven't received it, contact the carrier directly. Sometimes, packages are left with a neighbor or in a safe location.
Check with neighbors: If you live in an apartment building or have neighbors close by, check with them to see if the package was mistakenly delivered to the wrong address.
File a claim: If your package is confirmed to be missing, file a claim with the carrier. They will investigate the matter and try to locate your package.
Consider purchasing insurance: Consider purchasing insurance for your package the next time you place an order to protect your package in case it goes missing in transit.
By following these steps, you can increase your chances of locating your missing Shein package. Remember to stay calm and patient, as it may take some time for the carrier to investigate the matter and locate your package.